{"id":14908,"date":"2023-06-07T08:09:03","date_gmt":"2023-06-07T08:09:03","guid":{"rendered":"https:\/\/www.artestar.eu\/perguntas-frequentes\/"},"modified":"2023-10-18T05:00:31","modified_gmt":"2023-10-18T05:00:31","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.artestar.eu\/pt-pt\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14908\" class=\"elementor elementor-14908 elementor-5535\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1821658 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1821658\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-270e2bb\" data-id=\"270e2bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19a183e elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"19a183e\" data-element_type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;blinds&quot;,&quot;rotating_text&quot;:&quot;PERGUNTAS FREQUENTES&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.artestar.eu\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-animated-headline.min.css\">\t\t<h3 class=\"elementor-headline elementor-headline-animation-type-blinds elementor-headline-letters\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tPERGUNTAS&nbsp;FREQUENTES\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ae3dd7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ae3dd7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75e568e\" data-id=\"75e568e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ffa470 elementor-widget elementor-widget-toggle\" data-id=\"0ffa470\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1671\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1671\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">1) Existe um montante m\u00ednimo de encomenda?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1671\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1671\"><ul>\n<li><em><strong>Encomenda m\u00ednima de 50\u20ac (IVA N\u00c3O inclu\u00eddo)<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1672\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1672\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">2) \u00c9 poss\u00edvel emitir uma fatura IVA?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1672\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1672\"><ul>\n<li><em><strong>Sim, podemos enviar-lhe facturas electr\u00f3nicas com IVA.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1673\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1673\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">3) Qual \u00e9 o prazo de entrega das encomendas?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1673\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1673\"><ul>\n<li><em><strong>O tempo espec\u00edfico depende do m\u00e9todo log\u00edstico que escolher. No entanto, tenha em aten\u00e7\u00e3o que o prazo de entrega pode variar consoante a sua localiza\u00e7\u00e3o e as circunst\u00e2ncias actuais.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1674\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1674\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">4) Posso devolver um artigo?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1674\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1674\"><ul>\n<li><em><strong>Sim, pode apresentar o seu pedido no prazo de 7 dias ap\u00f3s a chegada. Consulte a nossa pol\u00edtica de devolu\u00e7\u00f5es<a href=\"https:\/\/www.artestar.eu%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B\/refund_returns\/\">(https:\/\/www.artestar.eu\/refund_returns\/)<\/a> para mais informa\u00e7\u00f5es e para seguir o processo correto.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1675\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1675\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">5) Que m\u00e9todos de pagamento posso utilizar?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1675\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1675\"><ul>\n<li><em><strong>Aceitamos v\u00e1rios m\u00e9todos de pagamento, incluindo cart\u00f5es de cr\u00e9dito e PayPal. Pode escolher o seu m\u00e9todo de pagamento preferido durante o processo de finaliza\u00e7\u00e3o da compra.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1676\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1676\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">6) O que acontece se eu receber um produto defeituoso\/errado?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1676\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1676\"><ul>\n<li><em><strong>Pode contactar-nos por correio eletr\u00f3nico: <a href=\"mailto:infobeadswhole@gmail.com\">infobeadswhole@gmail.com<\/a> ou por telefone: +34 688 18 75 12 (espanhol, n\u00e3o s\u00e3o aceites outras l\u00ednguas).<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1677\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1677\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">7) Como posso seguir a minha encomenda?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1677\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1677\"><ul>\n<li><em><strong>Pode aceder ao acompanhamento da encomenda na sua conta no nosso s\u00edtio Web para verificar o estado da sua encomenda, ou clicar diretamente na liga\u00e7\u00e3o para verificar: <a href=\"https:\/\/www.artestar.eu%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B\/order-tracking\/\">https:\/\/www.artestar.eu\/order-tracking\/<\/a><\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1678\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1678\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">8) Posso cancelar a minha encomenda depois de a ter efectuado?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1678\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1678\"><ul>\n<li><em><strong>Se pretender anular a sua encomenda, recomendamos que nos contacte o mais rapidamente poss\u00edvel. Faremos o nosso melhor para o ajudar, mas tenha em aten\u00e7\u00e3o que, se a encomenda j\u00e1 tiver sido processada ou enviada, poder\u00e1 n\u00e3o ser poss\u00edvel cancel\u00e1-la.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1679\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1679\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">9) Existem descontos especiais para os grossistas?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1679\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1679\"><ul>\n<li><em><strong>Vendemos a pre\u00e7os grossistas muito competitivos.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16710\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-16710\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">10) Qual \u00e9 a vossa pol\u00edtica de privacidade e de prote\u00e7\u00e3o de dados?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16710\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-16710\"><ul>\n<li><em><strong>Levamos muito a s\u00e9rio a privacidade dos nossos clientes. Consulte a nossa pol\u00edtica de privacidade no nosso s\u00edtio Web para obter informa\u00e7\u00f5es pormenorizadas sobre a forma como recolhemos, utilizamos e protegemos os seus dados pessoais<a href=\"https:\/\/www.artestar.eu%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B\/privacy-policy-2\/\">(https:\/\/www.artestar.eu\/privacy-policy\/)<\/a>.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16711\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-16711\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">11) Existe uma pol\u00edtica de envio gratuito?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16711\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-16711\"><ul>\n<li><em><strong>Envio gratuito a partir de 500\u20ac.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16712\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-16712\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">12) Este s\u00edtio Web aceita pagamentos contra entrega?  <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16712\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-16712\"><ul>\n<li><em><strong>Lamentamos, mas n\u00e3o aceitamos dinheiro na entrega. Obrigado pela vossa compreens\u00e3o.<\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16713\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-16713\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">13. N\u00e3o consegue encontrar a sua pergunta?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16713\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-16713\"><ul>\n<li><em><strong>Se tiver mais perguntas ou d\u00favidas, n\u00e3o hesite em contactar-nos. Teremos todo o gosto em ajud\u00e1-lo.  <\/strong><\/em><br \/><em><strong>Email: <a href=\"mailto:artestar123@gmail.com\">artestar123@gmail.com<\/a><\/strong><\/em><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1) Existe um montante m\\u00ednimo de encomenda?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Encomenda m\\u00ednima de 50\\u20ac (IVA N\\u00c3O inclu\\u00eddo)<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"2) \\u00c9 poss\\u00edvel emitir uma fatura IVA?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Sim, podemos enviar-lhe facturas electr\\u00f3nicas com IVA.<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"3) Qual \\u00e9 o prazo de entrega das encomendas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>O tempo espec\\u00edfico depende do m\\u00e9todo log\\u00edstico que escolher. 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Pode escolher o seu m\\u00e9todo de pagamento preferido durante o processo de finaliza\\u00e7\\u00e3o da compra.<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"6) O que acontece se eu receber um produto defeituoso\\\/errado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Pode contactar-nos por correio eletr\\u00f3nico: <a href=\\\"mailto:infobeadswhole@gmail.com\\\">infobeadswhole@gmail.com<\\\/a> ou por telefone: +34 688 18 75 12 (espanhol, n\\u00e3o s\\u00e3o aceites outras l\\u00ednguas).<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"7) Como posso seguir a minha encomenda?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Pode aceder ao acompanhamento da encomenda na sua conta no nosso s\\u00edtio Web para verificar o estado da sua encomenda, ou clicar diretamente na liga\\u00e7\\u00e3o para verificar: <a href=\\\"https:\\\/\\\/www.artestar.eu%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B\\\/order-tracking\\\/\\\">https:\\\/\\\/www.artestar.eu\\\/order-tracking\\\/<\\\/a><\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"8) Posso cancelar a minha encomenda depois de a ter efectuado?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Se pretender anular a sua encomenda, recomendamos que nos contacte o mais rapidamente poss\\u00edvel. 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Consulte a nossa pol\\u00edtica de privacidade no nosso s\\u00edtio Web para obter informa\\u00e7\\u00f5es pormenorizadas sobre a forma como recolhemos, utilizamos e protegemos os seus dados pessoais<a href=\\\"https:\\\/\\\/www.artestar.eu%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B\\\/privacy-policy-2\\\/\\\">(https:\\\/\\\/www.artestar.eu\\\/privacy-policy\\\/)<\\\/a>.<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"11) Existe uma pol\\u00edtica de envio gratuito?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Envio gratuito a partir de 500\\u20ac.<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"12) Este s\\u00edtio Web aceita pagamentos contra entrega?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Lamentamos, mas n\\u00e3o aceitamos dinheiro na entrega. Obrigado pela vossa compreens\\u00e3o.<\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"13. N\\u00e3o consegue encontrar a sua pergunta?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul>\\n<li><em><strong>Se tiver mais perguntas ou d\\u00favidas, n\\u00e3o hesite em contactar-nos. Teremos todo o gosto em ajud\\u00e1-lo.  <\\\/strong><\\\/em><br \\\/><em><strong>Email: <a href=\\\"mailto:artestar123@gmail.com\\\">artestar123@gmail.com<\\\/a><\\\/strong><\\\/em><\\\/li>\\n<\\\/ul>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PERGUNTAS&nbsp;FREQUENTES 1) Existe um montante m\u00ednimo de encomenda? Encomenda m\u00ednima de 50\u20ac (IVA N\u00c3O inclu\u00eddo) 2) \u00c9 poss\u00edvel emitir uma fatura IVA? Sim, podemos enviar-lhe facturas electr\u00f3nicas com IVA. 3) Qual \u00e9 o prazo de entrega das encomendas? O tempo espec\u00edfico depende do m\u00e9todo log\u00edstico que escolher. No entanto, tenha em aten\u00e7\u00e3o que o prazo<\/p>\n<div class=\"klb-readmore button\"><a class=\"btn link\" href=\"https:\/\/www.artestar.eu\/pt-pt\/perguntas-frequentes\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v21.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Perguntas frequentes - Artestar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.artestar.eu\/pt-pt\/perguntas-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas frequentes\" \/>\n<meta property=\"og:description\" content=\"PERGUNTAS&nbsp;FREQUENTES 1) Existe um montante m\u00ednimo de encomenda? Encomenda m\u00ednima de 50\u20ac (IVA N\u00c3O inclu\u00eddo) 2) \u00c9 poss\u00edvel emitir uma fatura IVA? Sim, podemos enviar-lhe facturas electr\u00f3nicas com IVA. 3) Qual \u00e9 o prazo de entrega das encomendas? O tempo espec\u00edfico depende do m\u00e9todo log\u00edstico que escolher. 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